Info
Lagos Hair Port
We are a collective of skilled lace ventilators based in Ikeja, Lagos. Not a warehouse. Not a reseller. A studio where people show up every day, sit at frames, and knot.
Over 5 years of ventilation experience behind every piece we make. We produce Classic HD and Hollywood HD lace, frontals and closures in straight and wavy textures.
Hollywood HD is our film lace. The one that disappears on the skin. Classic HD is the everyday build, thick, reliable, consistent. Both are hand ventilated. Both leave Lagos with a natural temple hairline, not a pre-plucked one.
We sell to wigmakers and end buyers worldwide. Trade and retail. If you know what you need, we make it.
Shipping
How to order
FAQ
Closures, 4x6, 6x6 and 9x6 in 14", 18" and 22".
Check the shop for current stock. We work in batches so availability changes.
If your order arrives damaged or there is a genuine quality issue, contact us within 48 hours of delivery with photos and we will review it. We stand behind our work.
Privacy & Terms
This page covers how we handle your information (Privacy Policy) and the rules that apply when you buy from us (Terms & Conditions). By placing an order with Lagos Hair Port you agree to both. If anything here is unclear, message us before you order and we will talk it through.
A. Privacy Policy
Who we are. Lagos Hair Port is a lace ventilation studio based in Ikeja, Lagos, selling worldwide. When we say "we" or "us" on this page, we mean Lagos Hair Port.
What we collect. We only collect what we need to fulfil your order and stay in touch if you ask us to:
- Your name, delivery address, email and phone number, so we can process and ship your order.
- Your order details, what you bought, sizes, quantities and order history.
- Your email address, if you join our mailing list for batch drop notifications.
- Messages you send us via WhatsApp, email or social media.
What we do not store. We do not see or store your full card details. All payments are handled by Paystack (powered by Stripe), who process your payment securely on their own systems. Your card information never touches ours.
How we use it. To take payment, ship your order, send tracking, answer your questions, and, only if you opted in, tell you when new stock drops. We do not sell or rent your information to anyone.
Who we share it with. Only the partners who help us complete your order: our payment processor (Paystack and Stripe) and our courier (DHL). They receive only what they need to do their job.
Your rights. You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. To unsubscribe from our mailing list, use the link in any email or just message us. For UK and EU customers, these rights are protected under data protection law (UK GDPR).
Cookies. Our store may use basic cookies to keep your cart working and understand how the site is used. You can control cookies in your browser settings.
Contact. For any privacy question or request, email lagoshairport@gmail.com.
B. Terms & Conditions
1. Ordering. Placing an order is an offer to buy. Your order is confirmed only once we have received full payment and confirmed stock. We work in batches, so an item showing in the shop may sell out before your payment clears.
2. Payment. Full payment is required upfront, via Paystack (powered by Stripe). We do not hold, reserve or part-pay stock. First to pay is first to be served. All prices are listed in Naira (₦).
3. Dispatch and delivery. We dispatch within 48 hours of confirmed payment via DHL, with delivery typically in 5 to 7 working days. These timings are estimates, not guarantees, and can be affected by customs or courier delays outside our control. We send a tracking number once your order leaves the studio.
4. Customs and duties. Import duties and customs fees are the buyer's responsibility and are not included in your order total. We cannot undervalue parcels or mark them as gifts.
5. All sales final. Because of the nature of hair products and hygiene, all sales are final. We do not accept returns or exchanges on items that have been installed, customised, washed or otherwise tampered with.
6. Quality disputes. If your order arrives damaged or with a genuine quality fault, contact us within 48 hours of delivery with clear photos. We will review every case fairly and put right anything that is genuinely our fault. This 48 hour window is the basis of any dispute.
7. Product accuracy. Hair is a natural product. Slight variation in colour, texture and length is normal and is not a fault. Screen colours may differ slightly from the real piece.
8. No customisation. We sell from existing stock only. We do not currently take bespoke or custom orders.
9. Liability. Our responsibility is limited to the value of the goods you bought from us. We are not liable for results from incorrect installation, aftercare or third party styling.
10. Governing terms. These terms are governed by the laws applicable to Lagos Hair Port's place of business. Placing an order confirms you accept them.
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